Services & Support

We're not one of those hipster IT Support companies jumping on the cybersecurity bandwagon. We've been deeply invested in information security for decades, long before it became the 'new cool thing.'

Our focus has always been on delivering proactive, robust, and tailored IT security solutions that truly protect our clients' critical data.

Looking to outsource your IT operations? Look no further than our comprehensive suite of traditional IT support services, designed specifically for small to medium-sized businesses across all industries. Our Managed Service Provider (MSP) solution offers tailored services to meet the unique needs of your business.

Our team of dedicated System Administrators are available to manage your entire IT stack on a contract or as-needed basis, leading to a significant reduction in OpEx over time compared to maintaining your own internal team.

We simplify the complexities of IT management, allowing you to focus on growing your business. Here's a glance at how we can help:

Asset Management
Infrastructure Management
Help Desk Support Services
Network Engineering
Systems Administration

Service Migration
Database Management
Access Control Systems
Phone Systems / UCaaS
Digital Signage

In our Security Operations Center (SOC) sits our analysts, threat hunters, and Incident Responders – also known as our Cyber Incident & Response Team (CSIRT). We’re from a wide range of backgrounds such as military, digital forensics, telecom, and finance. We all share a genuine passion for investigative work and promoting Information Security to the SMB community.

Our team is trained to analyze indicators of compromise (IOCs) and patterns of suspicious activity. Our SOC is equipped with the powers of Deltagate to provide around-the-clock protection against cyber attacks and threats to your organization.

After conducting an initial assessment of your environment, our SOCaaS (Security Operations Center as a Service) can be seamlessly deployed and configured without causing any business interruption. This service provides comprehensive, fully-managed monitoring, detection, and response across your entire IT stack and digital footprint. With our SOCaaS solution for SMBs, you can enjoy all the benefits of having a SOC without the high costs and complexities associated with running your own.

If you suspect a security incident or are experiencing a breach, complete the form on our Incident Response Assistance page or call us directly:

+1-888-433-9272

Your organization is at constant risk, and large volumes of noise makes it difficult to spot and identify relevant threats, delaying your ability to take action in a timely manner.

Our Cyber Threat Intelligence (CTI) team has an anonymous footprint in every major cybercrime forum, from the public Clearnet to the deepest corners of the Dark Web. We focus on tracking activity across the dark web and other concealed online spaces, delivering critical insights to professionals in the private and public sectors for investigative purposes.

By constantly monitoring activities of cyber criminals, our team stays armed with real-time, curated information to further increase your security posture and improve your risk management.

We correlate information from multiple channels to provide comprehensive security solutions to our customers. Examples of our CTI & RM services include but are not limited to:

Insider Threats
Stolen Credentials
Leaked Intellectual Property (IP)
Personal Identifiable Information (PII)
Vulnerability Management
Security Posture Assessments
Security Awareness Training
Incident Response Plan
Fraud Detection & Brand Monitoring

Understanding the fraud landscape can be complicated. With unique access to underground forums, our CTI team tracks cybercriminal chatter and indicators of targeted fraud operations. In addition, we offer User and Entity Behavior Analytics (UEBA) through our Deltagate solution, bringing comprehensive visibility into threats originating from within your organization. We gain deep insights into user activity to identify potential risks without compromising user privacy.

Brand monitoring is a service closely aligned with fraud detection. Our CTI team casts a wide coverage across multiple channels for specifics, such as keywords and mentions of your company name and brand(s). We see the full picture of who's talking about your brand and where it's being mentioned. Our analysts proactively and routinely assess your security posture to uncover potential harm caused by data leakage, fraud, defamation, and infringement.

If unauthorized use of your brand is discovered by our CTI team, we investigate further and take immediate action to rectify the situation. Here are some of the vulnerabilities we protect our customers from:

Domain Spoofing
Deep Fakes
Social Media Impersonations

Brand impersonations – logos, trademarks, and product photos
Defamation [Libel]

When digital evidence plays a critical role in your legal case, you need a trusted partner to navigate the complexities of court. Our team comprises subject matter experts (SME) in Information Security, holding industry-recognized certifications and possessing extensive experience in handling complex digital forensics investigations. We possess the skills and experience necessary to extract, analyze, and interpret critical digital evidence.

Uncovering evidence is just one part of the legal process. We enable the admissibility of your digital evidence by ensuring the integrity and authentication of the evidence is maintained, and that it is collected in compliance with legal and ethical guidelines.

Communicating complex technical findings from digital forensic analyses to a courtroom, often composed of a non-technical audience, presents a unique challenge. Our team provides clear and concise expert testimony in a court of law, effectively explaining technical concepts to judges and juries.

Our digital forensics services include:

Secure data acquisition and preservation
In-depth analysis of electronic devices and storage media
Identification and recovery of deleted or hidden data
Comprehensive reporting and expert witness testimony

Whether supporting litigation, internal investigations, or regulatory inquiries, our team offers reliable expertise to help resolve your complex digital challenges.